FAQ Frequently Asked Questions

Frequently asked questions

What makes VitaHay different from store-bought hay?

VitaHay is grown, harvested, hand-selected, and packed by our family farm in Whitingham, Vermont. Unlike anonymous, mass-produced hay, we know exactly where our hay comes from and how it was grown. This means fresher hay, careful quality control, and complete transparency—from our fields to your pet’s bowl.

Where is VitaHay grown?

VitaHay is grown and harvested on our family farm in Whitingham, Vermont. Because we grow the hay ourselves, we know exactly where it comes from and can oversee its quality from the field to your pet’s bowl.

What is in VitaHay Meadow Blend?

VitaHay Meadow Blend is a naturally grown mixture of Timothy grass, orchard grass, and clover harvested from our Vermont fields. Each package offers a flavorful variety of textures and aromas that encourages natural foraging and keeps mealtime interesting.

What is VitaHay Premium Meadow Reserve?

VitaHay Premium Meadow Reserve is our most carefully selected hay, chosen from the finest portions of our Vermont harvest for exceptional freshness, aroma, color, and texture. It is ideal for pet owners who want to offer their rabbits, guinea pigs, or chinchillas the very best of our fields.

Which VitaHay product should I choose?

VitaHay Meadow Blend is an excellent everyday hay with a natural mixture of Timothy grass, orchard grass, and clover. Premium Meadow Reserve is selected from the finest portions of our harvest for exceptional freshness, color, aroma, and texture. Both are nutritious choices—the best option often comes down to your pet’s individual preferences.

Is VitaHay suitable for rabbits, guinea pigs, and chinchillas?

Yes. VitaHay is suitable for rabbits, guinea pigs, and chinchillas that require grass hay as part of their daily diet. Always provide unlimited fresh hay and water, and consult your veterinarian if your pet has special dietary needs.

How much hay should I feed my pet?

Rabbits, guinea pigs, and chinchillas should have unlimited access to fresh hay throughout the day. Replace it daily and provide enough so your pet never runs out, along with plenty of fresh water.

How should I store VitaHay?

Store VitaHay in a cool, dry place away from direct sunlight and moisture. After opening, reseal the package to help preserve freshness and aroma. Never store hay where it could become damp, as moisture can cause mold.

Why can VitaHay vary in color, texture, and aroma?

Hay is a natural farm-grown product, so each harvest may vary slightly depending on the weather, field conditions, and time of cutting. These natural differences are normal and reflect the authenticity of real hay grown in our Vermont fields.

How long will VitaHay stay fresh?

When stored properly in a cool, dry place away from moisture and direct sunlight, VitaHay can remain fresh for many months. For the best aroma, texture, and quality, keep the package securely closed and use the hay within six months of opening.

Is VitaHay tested for quality?

Yes. VitaHay has been professionally analyzed by the Cornell University Animal Health Diagnostic Center. We also inspect our hay throughout harvesting and packing to ensure it meets our standards for freshness, aroma, texture, and overall quality.

Does VitaHay contain artificial colors, flavors, or preservatives?

No. VitaHay contains no artificial colors, flavors, or preservatives—just naturally grown hay harvested from our Vermont fields. What you see, smell, and feed your pet comes directly from the farm.

What package sizes are available?

VitaHay is available in 1.25 lb, 2.5 lb, and 5 lb packages. Choose the size that best fits your pet’s needs, available storage space, and preferred delivery schedule.